The IPZ letter and parcel center operated by DHL and Deutsche Post is located at Frankfurt Airport and is responsible for handling international shipments. This is the customs at Frankfurt Airport. On the other hand, however, an increased workload can also be the reason for longer interim storage of the shipment. For example, an incorrect or incomplete declaration can delay processing. Was your shipment delayed in IPZ Frankfurt? While some shipments are dispatched within a few hours, processing for others takes several days or even weeks. The IPZ FFM (Internationales Postzentrum Frankfurt) is also called DEFRAA (Germany Frankfurt Airport) and takes care of the processing and possible customs clearance of international shipments. International Post Center Telephone Number: +49 (0) 69 - 695 316 22ĭid your package stuck in German Customs IPZ FFM (DEFRAA)? Sometimes you see the abbreviation IPZ FFM in the shipment tracking of Deutsche Post or DHL. How long the processing takes depends on various circumstances. You can use the shipment tracking to see when your package is at DEFRAA. Processing at DEFRAA can take place very quickly, but it can also take a relatively long time. How long does the processing at DEFRAA take? Orders from abroad thus end up at DEFRAA in Frankfurt and go the regular way there, which depends on where the package comes from, whether fees have to be paid and whether the sender has filled everything in correctly. In addition to three million letters, 20,000 parcels and parcels land there every day, and almost two million postcards in the summer.Ĭustoms officers take care of import packages and ensure that no goods are smuggled. The International Post Center (IPZ) - or DEFRAA - at Frankfurt Airport is responsible for handling international shipments. If you are wondering why your package stuck at DEFRAA Germany sorting center, you've come to a right place.ĭEFRAA is a DHL sorting facility at Frankfurt Airport in Germany where all DHL shipments are sorted and sent to destination. DHL's products and services are targeted towards both private and business customers and range from physical, hybrid and electronic letters to merchandise delivery and include additional services such as cash on delivery, registered mail and insured items. DHL Tracking GermanyĭHL delivers around 59 million letters every working day in Germany, making it Europe’s largest postal company. International express deliveries global freight forwarding by air, sea, road and rail warehousing solutions from packaging, to repairs, to storage mail deliveries worldwide and other customized logistic services – with everything DHL does, DHL helps connect people and improve their lives.ĭHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain. Large volume international postal services for business customers. Driven by the power of more than 360,000 employees, DHL delivers integrated services and tailored solutions for managing and transporting letters, goods and information.ĭHL engages in pick up and delivery services for parcels, documents and lightweight goods. DHL connects people in over 220 countries and territories worldwide.

International tracking package